We run your IT
Total Care for companies that need a dependable IT department without hiring one.
- Flat-rate user support
- Microsoft 365 and Google Workspace
- Security basics, backups, and device management
- Onboarding, offboarding, and vendor ownership
The IT Department for Businesses Without One.
DFW · Veteran-Owned · Founder-Led
Veteran-owned, flat-rate IT for DFW companies with 5-50 employees and no technical staff.
Four audits a month - I do every one personally.
Founder-led support, practical recommendations, and a clear next step instead of vague "we should talk" follow-up.
Flagship Offer
Total Care is the flat-rate IT department most small businesses actually need.
If your team has between 5 and 50 employees and nobody in-house owns technology, Total Care gives you one accountable partner for day-to-day IT, security basics, user support, vendor wrangling, and ongoing cleanup.
It is built for companies that are tired of cobbling together freelancers, vendors, and employee guesswork every time something breaks.
How Falcon Byte helps
Three simple ways to get the right kind of IT help.
Same capabilities, cleaner packaging: ongoing IT, focused fix-and-build work, and office infrastructure when the physical environment needs attention too.
We fix and build
Projects, automation, CRM cleanup, migrations, and the operational fixes that stop technology from slowing growth.
- Workflow automation and process cleanup
- CRM administration and business app fixes
- Microsoft 365, SharePoint, Teams, and cloud migrations
- Focused audits, remediation, and implementation work
We wire your office
Low-voltage work for the physical side of IT when the office itself needs to catch up.
- Structured cabling and network drops
- Wi-Fi planning and cleanup
- Conference room and camera system support
- Access control and office tech coordination
How it starts
One form. One triage question. One clear next step.
1. Audit
Submit the free audit with plain-language answers about your team, systems, and current pain.
2. Triage
The triage question tells me whether you need Total Care, a project, or the fastest practical next step.
3. Review
You get practical recommendations, risk notes, and cost observations you can actually use.
4. Decide
If it is a fit, we move into Total Care or a scoped project with a clean handoff and no lock-in games.
Proof and trust
Proof that Falcon Byte shows up when it counts.
What rescue work usually looks like
Most inbound work starts the same way: Wi-Fi is unreliable, Microsoft 365 access is messy, nobody knows who owns what, vendors are pointing fingers, and the owner is paying for overlapping tools that still do not solve the real problem.
Falcon Byte stabilizes the environment, documents the moving parts, closes obvious risk gaps, and gives the business a path forward that does not depend on panic or tribal knowledge.
Founder-led and personally handled
Audits are not delegated. The same person you hire is the person doing the review, setting the plan, and helping you decide whether Total Care, a project, or another practical next step is the right move.
What clients are already saying
We’ve worked with Falcon Byte on multiple levels—from per-seat monthly managed plans to ongoing IT services and even computer repair—and they’ve consistently proven to be a great partner.
Their responsiveness, knowledge, and ability to communicate clearly set them apart. A recent experience really stood out: I was on a call with another provider discussing a transition, and as the conversation started getting into the technical details, I was able to confidently say, “I have Paul on the line—he handles our IT support.”
It was a great feeling knowing we had someone knowledgeable and trustworthy representing us, and he handled everything seamlessly.
Falcon Byte is the kind of team you want in your corner. Five stars—because six isn’t an option.
Paul did an outstanding job implementing new technology in our business. He was fast, professional, and knowledgeable setting up our new email migration to make our business more efficient. He is also managing our monthly domain hosting. We would definitely recommend doing business with Paul and Falcon Byte.
Paul helped me with issues I was having with Gmail Workspace, walked me through the entire process, and got me set up in under 30 minutes. He will be my company’s IT help for the foreseeable future.
FAQ
Quick answers before you reach out.
Who is Total Care built for?
DFW businesses with 5-50 employees, no in-house technical staff, and a need for one accountable IT owner instead of a patchwork of vendors and employee guesswork.
What if I only need a project right now?
That is fine. The audit triage helps sort whether you need ongoing IT, a focused fix-and-build engagement, or a mix of those options.
What does the free audit actually do?
It surfaces risk, duplication, support gaps, and likely cost waste so you can make a clearer decision about next steps before committing to a bigger engagement.
What does "no-hostage-taking" mean in practice?
Your credentials, documentation, domains, backups, and vendor relationships stay in your control. If you ever leave, you leave with a usable environment and a clean handoff.