Privacy Policy

Last updated: July 19, 2026

This Privacy Policy explains how Falcon Byte collects, uses, protects, and retains personal information when you visit our website, submit an audit or contact form, communicate with us, or use our IT consulting and managed service offerings.

Information We Collect

We collect information you choose to provide, such as your name, company name, email address, phone number, role, service needs, audit answers, messages, and scheduling details.

We may also receive limited technical information automatically when you use the site, such as browser type, device information, IP address, referring page, pages visited, timestamps, and basic security or delivery logs.

For active clients, we may collect or access information needed to provide IT services, such as device details, tenant or account configuration, support history, vendor contacts, system alerts, backup status, licensing information, and documentation you ask us to maintain.

How We Use Information

• Respond to audit requests, contact forms, calls, emails, and service inquiries.
• Provide, support, secure, troubleshoot, and improve Falcon Byte services.
• Prepare recommendations, proposals, documentation, invoices, and project plans.
• Communicate about appointments, service updates, security issues, billing, and account matters.
• Protect our website, clients, systems, and business from fraud, abuse, unauthorized access, and security risks.
• Meet legal, tax, accounting, contract, and compliance obligations.

Cookies and Similar Technologies

Our website may use basic cookies, browser storage, hosting logs, or similar technologies to operate the site, preserve functionality, understand traffic, and protect against misuse. You can manage cookies through your browser settings, though disabling them may affect some website features.

How We Share Information

Falcon Byte does not sell personal information. We share information only as needed to run the business, provide services, protect systems, or comply with law.

• Service providers who help with hosting, email delivery, scheduling, billing, forms, storage, monitoring, or support tools.
• Client-approved vendors or platforms when needed to complete support work or coordinate a project.
• Legal, accounting, security, or professional advisors when reasonably necessary.
• Government, legal, or regulatory authorities when required by law or to protect rights, safety, property, or security.

AWS and Third-Party Services

Parts of the Falcon Byte website and intake workflow may use Amazon Web Services infrastructure. AWS may process technical and service data as a cloud provider under its own privacy and security terms. You can review AWS's Privacy Notice at aws.amazon.com/privacy.

Our site may also link to third-party services such as Google, Microsoft, payment processors, scheduling tools, or vendor websites. Those services are governed by their own privacy policies.

Social Media Integration and Publishing

Falcon Byte operates a social media management and publishing tool, Wingman, that lets authorized users connect their own social media accounts and create, schedule, and publish content across those platforms from one place. Supported platforms may include Facebook, Google Business Profile, LinkedIn, TikTok, and Instagram. Each of these platforms is operated by a third party and is governed by its own terms and privacy policy.

When you connect a social media account, we access and store only the information needed to publish on your behalf, such as account and profile identifiers, page or business identifiers, authorization tokens, and the content you create, schedule, or publish through the tool. We use this access solely to perform the actions you authorize — for example, creating, scheduling, and publishing posts and retrieving basic status or engagement information about that content.

Our use of each platform's application programming interfaces (APIs) is governed by that platform's developer and platform terms, including the LinkedIn API Terms of Use and Platform policies, as well as each platform's own privacy policy. We do not sell social media data, and we do not use it for advertising or for any purpose other than providing the publishing service you request.

You may disconnect a connected account at any time through the tool or through the platform's own application settings, which revokes our access. You may also ask us to delete the social media information we have stored, as described in “Your Choices” below.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information in our care. These may include access controls, encryption in transit where available, account security practices, logging, backups, and least-privilege handling. No website, network, or storage system can be guaranteed 100% secure.

Retention

We keep personal information for as long as needed to provide services, respond to requests, maintain business records, resolve disputes, protect security, and meet legal or accounting obligations. Retention periods vary depending on the type of information and the reason it is held.

Your Choices

You may contact us to request access, correction, or deletion of personal information we maintain about you, subject to legal, security, contractual, and operational limits. You may also ask us to stop non-essential marketing communication.

Children's Privacy

Falcon Byte services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The date above shows when the current version was last updated. Material changes will be reflected on this page.

Contact

For privacy questions or requests, contact Falcon Byte at paul@falconbytetech.com or call 682.307.4155.